Privacy Policy

Chapter 13 Trustee Office of Michael G. Malaier Privacy Policy

Right to Know:

The Chapter 13 Trustee maintains a copy of the following information related to administering your case for at least 7 (seven) years.  Below, see what is collected and why we do so.

  • Contact Information
    • You
    • Your authorized representatives
    • All parties of interest in your case
    • May include: Full Name, mailing address, email address, telephone number, mobile number
  • Audio Visual Information
    • You
    • Includes the recording of your § 341 meeting of creditors.
  • Unique Identifiers, Sensitive Information
    • The last 4 (four) digits of your Social Security Number and/or Taxpayer Identification Number.
  • Employment related information
    • We use this information to submit wage orders and to contact your employer regarding financial transaction related issues.
  • Financial Information
    • Bank Statements
      • Redacted copies per Fed.R.Bankr.P. 9037 are stored until your case is confirmed by the court, and then purged from our systems in their entirety. Any subsequent submissions are retained for a period of 14 days after receipt and then destroyed.
    • Tax Returns
      • Redacted copies per Fed.R.Bankr.P. 9037 are stored until your case is confirmed by the court, and then purged from our systems in their entirety. Any subsequent submissions are retained for a period of 14 days after receipt and then destroyed.
  • Any additional information submitted to the court as a matter of public record.

The Chapter 13 Trustee follows Fed.R.Bankr.P. 9037 for redaction requirements.

Every Day Business Purposes:

The Chapter 13 Trustee utilizes personal information to administer your Chapter 13 Bankruptcy Case (including to identify you) for fraud detection and prevention, for discussing your case with parties of interest, and for legal and regulatory compliance. All information is used for that purpose. Once information is no longer needed, it is promptly (and permanently) destroyed.

Does the Chapter 13 Trustee “Sell” your personal information?

The Chapter 13 Trustee does not sell, share, distribute personal information for monetary compensation or advertising purposes.

Does the Chapter 13 Trustee use targeted advertising based on the information it collects or maintains about its users?

The Chapter 13 Trustee does not engage in advertising.

Does the Chapter 13 Trustee collect Personal Information through its public website?

The Chapter 13 Trustee does not collect personal information on it’s website,

Does the Chapter 13 Trustee share your information with outside service providers?

  • Yes, please see the below Outside Service Provider Privacy Policy notice regarding outside service providers.
  • The Chapter 13 Trustee also may share information with third party companies and federal agencies who perform internal audit and compliance activities for our business.

How do you contact us if you have any questions or concerns?

If you have questions regarding this Notice, you can contact our office at 253-572-6600 or email

Outside Service Provider Privacy Policy


Pursuant to 11 U.S.C. 1302(b)(1) and 704(7) your Chapter 13 Trustee has a duty, unless otherwise ordered by the bankruptcy court, to furnish information concerning the administration of your bankruptcy case as requested by creditors and parties in interest.

In furtherance of this duty, the Chapter 13 Trustee will make the following information available to parties in interest who request such information, which may include the following:

1) Your name, address, bankruptcy case number, state, and district in which your case is pending, and the Trustee assigned to your case. Your social security number will not be visibly displayed. Creditors will be able to search for your bankruptcy case using the last 4 digits of your social security number. Your employer’s name will not be displayed.

2) Information regarding claims filed in your bankruptcy case, including the identity of the claimant, the type of claim (i.e., priority taxes, secured, unsecured, etc.), and the amount of the claim.

3) A history of all payments, including the date and amount of each payment you make to your Chapter 13 Trustee and a history of all disbursements, including the date of the disbursement and the payee.

Your case information will not be displayed to nor will it be viewed by the general public. Case information is limited to creditors and parties in interest. All creditors accessing your case data are tracked and recorded for security purposes.

Your case information will be displayed on two separate websites. The first is Most creditors and probably your attorney may access your case information from this website. This requires a specific login and password provided by the Trustee’s office. Creditors and attorneys cannot access information on Chapter 13 cases unless they are scheduled as a party in the case or have filed an appearance in the case. This means they cannot access case information in other cases where they are not scheduled as a creditor.

You may ask, “How can I look at my case information via the Internet?” Chapter 13 Trustees do not provide debtors with a special login and password. As a result, a second website was created at The NDC website was developed for national creditors that hold a substantial number of claims in thousands of Chapter 13 cases and to give you free access to your case information. If you want to access your case information go to, select the proper case trustee, enter your case number (for example, if the case number is 21-12345, simply type in that case number), and answer a few questions. If you answer the questions correctly, access will be granted to your case information.

If you find any of your data to be inaccurate, you should contact your Trustee in writing and provide the following information: 1) your name 2) your case number 3) your current telephone number and address 4) the date you accessed the data 5) a description of the inaccurate information. Please allow eight (8) business days for payments mailed to the P.O. Box in Memphis to be displayed on the website. The Trustee’s office will provide a written response to you within thirty (30) days of receipt of your letter.

Last Updated: 7/1/2021